Contact
One person runs this service, so a message sent here becomes a support conversation that the operator reads from the support desk. There is no promised response time and this page will not invent one.
Write to [email protected] for anything: a question about a plan, a monitor behaving in a way the documentation does not explain, a security report, a bug, or an invoice.
The form below, when it is offered, opens a support conversation with that same operator. A reply comes to you by email with a private link to the conversation, where you can answer in turn without an account.
What helps
A monitor that is misbehaving is much easier to answer with its name, the region the failing check ran from, and roughly when you noticed. A billing question is easier with the address the account is registered under.
Please do not include passwords, API tokens or the credentials a monitor uses to authenticate. Nothing here needs them, and email is the wrong place for them.
Data protection requests
Access, correction, deletion and the rest of your rights go to [email protected]. Say which right you are exercising and which account or address it concerns, and the Privacy page explains what happens next and how long it may take.
Security reports
A vulnerability report goes to [email protected] as well. Please describe what you found and how to reproduce it, and please do not test against another customer's data or against a status page you do not own.